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Revenue Cycle

What Is Accounts Receivable?

Accounts receivable is the ledger of everything your practice is owed but has not yet collected — and denied claims sitting unappealed in AR are often the largest, most recoverable balances on the books.

Definition

Money owed to a medical practice for services rendered but not yet collected — denied claims that are not appealed become permanent AR losses.

What Accounts Receivable Means

Accounts receivable, abbreviated AR, represents the total dollar value of services your practice has delivered but not yet been paid for. In medical billing, AR includes insurance claims awaiting payment, partial payments with remaining balances, patient responsibility amounts like copays and deductibles, and denied claims in various stages of resolution. AR is recorded as an asset on your balance sheet because it represents money you are legally entitled to collect. The AR balance fluctuates daily as new charges are posted, payments are received, adjustments are applied, and write-offs are processed. Managing AR effectively is central to maintaining healthy practice cash flow.

Why Accounts Receivable Matters

AR is the financial pulse of your revenue cycle. A growing AR balance relative to revenue signals that collections are falling behind charges. MGMA benchmarks suggest that no more than 15 percent of total AR should sit in the 90-plus day aging bucket — yet many practices exceed 25 percent because denied claims accumulate without resolution. For a practice with $600,000 in total AR, having $150,000 in the 90-plus bucket means a quarter of your outstanding revenue is at serious risk of becoming a write-off. Monitoring AR aging weekly and acting on overdue balances quickly is essential to protecting revenue you have already earned.

How AR Affects Your Practice

High AR balances constrain operational flexibility. Cash that sits in receivables cannot fund payroll, equipment purchases, or expansion. Staff spend disproportionate time chasing old balances instead of preventing new denials. Patient satisfaction suffers when billing statements arrive for services rendered months earlier. Lenders and investors evaluate AR quality when assessing practice creditworthiness — a high concentration of aged, denied claims in AR reduces confidence in your revenue cycle management. The practices that maintain the healthiest AR balances treat denial resolution as a daily priority, not a quarterly cleanup project.

Denied claims are AR with an expiration date. Every day a denial sits unappealed, the payer's timely filing deadline moves closer — and once it passes, that AR balance becomes unrecoverable.

What to Do About Problem AR

Run an AR aging report segmented by payer, denial status, and provider. Prioritize the 90-plus day bucket, focusing first on denied claims that are still within appeal windows. Establish weekly AR review meetings with your billing team to assign ownership of overdue accounts. Track AR days monthly and set a target of 35 days or less. For denied claims contributing to aged AR, upload the EOB to Denial Appeal Pro to generate an appeal letter quickly and stop the balance from aging into a permanent loss.

Frequently Asked Questions

What is included in medical accounts receivable?

Medical AR includes unpaid insurance claims, patient balances after insurance payment, copays and deductibles not yet collected, and denied claims awaiting appeal or write-off. It represents all money the practice has earned but not yet received.

How is AR aging used in medical billing?

AR aging buckets categorize receivables by how long they have been outstanding — typically 0 to 30, 31 to 60, 61 to 90, and 90-plus days. Balances in the 90-plus bucket have the lowest collection probability and highest write-off risk.

Do denied claims count as accounts receivable?

Yes. Denied claims remain in AR until they are appealed and paid, corrected and resubmitted, or written off. Unappealed denials that age past timely filing deadlines become permanent AR losses.

What is a healthy AR balance for a medical practice?

A healthy AR balance corresponds to 30 to 35 days of average daily revenue. More than 15 percent of total AR sitting in the 90-plus day bucket indicates collection problems that require immediate attention.

Recover Denied Claims in Your AR

Upload your denial letter and Denial Appeal Pro generates a submission-ready appeal in under 60 seconds — before those AR balances become permanent losses.

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